Shipping & Return Policies

Eligibility for Returns:

• Returns must be requested within 14 days of the purchase date.
• Items should be in their original, unworn condition with all tags and labels intact.
• Items that have been worn, washed, altered, or damaged are not eligible for return.

How to Return:

• To begin a return, please contact our customer service team at 912blvd@gmail.com within 14 days of your purchase.
• Include your order number and a brief description of the reason for your return.
• Our customer service team will provide detailed instructions on how to proceed.

Return Shipping:

• Return shipping costs are the responsibility of the customer.
• We recommend using a trackable shipping service to ensure your return reaches us safely.
• Securely package the item to prevent any damage during shipping.
• All returns should include the original packing slip.

Refund Process:

• Refunds will be issued as a gift card to be used at 912 Boulevard X Gear Hub.
• The gift card will reflect the full amount of the returned items.
• You will receive the gift card via email within 7 business days of processing your return.

Store Credit Details:

• We do not offer refunds to the original payment method or in cash.
• Gift cards issued by 912 Boulevard X Gear Hub have no expiration date and can be used for multiple purchases until the balance is used up.

Non-Returnable Items:

• For hygiene reasons, intimate apparel, swimwear, earrings, and supplements are non-returnable unless they are defective.
• Items purchased on sale or at a discount are final sale and cannot be returned.

Defective or Damaged Items:

• If you receive an item that is defective or damaged, please reach out to us right away at 912blvd@gmail.com.
• We will arrange a replacement or provide further instructions based on your situation.

Important Notes:

• We reserve the right to decline returns that do not meet our policy guidelines.
• If you have questions about our return policy, please contact our customer service team for assistance.

Thank you for shopping at 912 Boulevard X Gear Hub! We’re grateful for your support.

Warm Regards,
The 912 Blvd & Gear Hub Team

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Shipping Policy

Thank you for choosing 912 Boulevard or Gear Hub! We strive to make your shipping experience smooth and hassle-free. Please review our shipping policy below:

Shipping Rates:

• We offer a flat rate of $8.99 for standard shipping on all orders.
• Enjoy free standard shipping on orders over $150.

Combining Multiple Orders:

• If you place multiple orders on the same day, email us at 912blvd@gmail.com to request a combination of your orders.
• Upon request, we will refund one of the shipping charges.

Double-Check Your Shipping Address:

• Please ensure that your shipping address is accurate at checkout.
• If an incorrect address leads to additional shipping charges, the customer will be responsible for those costs.
• In case a package is returned to us due to an incorrect address, we will contact you to arrange reshipment, and additional shipping fees will apply.

Lost or Stolen Packages:

• If your package is lost in transit, contact us at 912blvd@gmail.com to initiate a claim.
• We will work with the carrier to locate your package or provide a refund or reshipment based on product availability.
• We are not responsible for stolen packages that have been marked as delivered by the carrier. Please contact the carrier directly if your package shows as delivered but you haven't received it.

Shipping Delays:

• We are not liable for any delays caused by the shipping carriers (USPS or UPS).
• We will not refund shipping charges if carriers do not meet their guaranteed delivery times.
• If your items are delayed, please contact the carrier for assistance.

If you have any questions or need further assistance regarding our shipping policy, don’t hesitate to reach out to us at 912blvd@gmail.com

Thank you for your continued support of 912 Boulevard & Gear Hub!

Warm Regards,
912 Blvd & Gear Hub Shipping Team